Privacy policy
Heartclick respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.
Information We Collect
We may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order history
- Device information such as IP address, browser type, and operating system
- Information you provide when contacting us
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding orders and inquiries
- Improve our website, products, and services
- Prevent fraud and maintain security
- Comply with legal obligations
Sharing of Information
We may share your information with trusted service providers who assist us with:
- Payment processing
- Order fulfillment and shipping
- Website hosting and maintenance
- Analytics and security services
We do not sell your personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Request a copy of your information
To exercise these rights, please contact us using the details below.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website usage, and enhance your shopping experience. You can manage cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: hello@heartclick.ink